American Family Insurance returning premiums to auto customers in Missouri

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Part of $200 million in premium relief for personal auto customers nationwide

American Family Insurance is returning $200 million to its auto insurance customers following a decrease in driving and accident-claims from the COVID-19 pandemic. The premium relief plan was recently approved by state insurance regulators. Customers will receive payments in the form of a check they can use as they wish.

“As part of the Carthage community, I know how the COVID-19 pandemic is impacting our customers and others,” said Jeff Hodkin, an American Family Insurance agency owner in Carthage.“I’m proud to be able to assist customers, who are at the center of everything we do.”

The premium relief will come as a one-time full payment of $50 per vehicle covered by an American Family personal auto policy. The typical American Family household with auto coverage has two vehicles, meaning the average relief check will be $100. Payments will be mailed to Missouri customers in the near future and American Family expects to complete the printing and distribution of all checks within 60 days.

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Relief payments are based on personal auto policies in force as of March 11, 2020, the date the World Health Organization declared COVID-19 a pandemic.

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